AI’ve worn many hats in my professional career, as a result I’m fluent in geek, startup, sales guy, marketer, trainer, disgruntled customer and more.
Process over goals, goals are just dreams unless you have a repeatable and scalable process to help you achieve them.
Results achieved as a by product of focusing on the customer experience. My time at Apple taught me that if you get the customer experience right results will follow naturally.
Constant learning, never stop learning, knowledge is true wealth. Live life in permanent beta.
T-Shaped skill-sets, a deep domain knowledge in a specific area plus complementing knowledge in other domains.
Relationships, building trust and rapport with your clients and co-workers.
Solution sales, sales doesn’t have to be about a sleazy sales guy BSing his way to close the next deal. It’s about understanding your customers and helping them solve problems.
Teams, basing your team around a single ‘rockstar’ person isn’t ideal. The team needs to share knowledge and skills, agile methods help you create a ‘rockstar’ team.
Feedback, it’s the most valuable tool for self-development and progress.
Servant leaders – Leadership is about removing barriers and enabling your team to do their best work – get out of their way.
I’m always looking to help startups solve problems, if you’ve got something you need a hand with, then get in touch.